Sunday, December 29, 2024
In the "V Ka Money" From The House of THE ECONOMIC TIMES Published on Dec 29 2024 to Jan 4 2025 issue. Previous images, other image- information can be seen by clicking on "Older Posters" button at http://hosabettutoons.blogspot.com/. ( Note: This is Google translation). Looking forward your feedback at this. Thank you
'Chitra' Mani Darpan:
Companies rush to kiss feedback!:
• Once you get the car serviced, the companies that do the work don't just stop there, you are forced to give a good rating of 'car service good'. Companies use their poor employees for this. They won't leave your back until you give a rating!
# If you buy a washing machine, the company's representatives will visit your home frequently under the guise of service. They won't let you go until you buy additional consumables, scaring you for the long term 'safety' of your machine. Steam has left extended warranty for that.
Overall service is for companies to get you from their employees. Companies feel that most of their tools are 'selling' profit opportunities. Almost all in this matter
Companies are united against the consumer!
"It's a pity that the employee is underpaid. If I don't give a rating, he might get in trouble," some give a rating out of pity. "What is the loss for us if we give a rating?" Some half-heartedly tick Good, Very Good.
A lot of information reaches the consumer through mass communication. But without personal communication the customer is not brave enough to buy the product or take the service, now the family is a husband and wife, if not a child. Due to rush life, neighbors and friends are less. So everyone depends on the rating. Some people don't even have time to read movie reviews in daily newspapers. They only see 'stars' with reviews. Hence the demand for straws. As a result, companies want more stars in the form of a 'Kiss' (Keep it Short and Sweet) from customers.
Now, like before, we don't see any signboards in the shop that say, ``The customer is the king, the king will never ask for a loan.'' Instead companies have created a huge labyrinth of 'customer care'. By giving words that many common people don't know the meaning of, “Press one for selection. Then press another..." They say. Companies are using bots and AI to save money. How can a customer claim his money in front of machines?
Now tell me 'Customer is King'?
Satirical Film-Writing: Vasantha Hosabettu
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